Michael Carter, Digital Product Designer

José Coronado

José Coronado

José Coronado

Global Product & Design Executive , Strategy & Operations

Scaling design organizations, directing large-scale transformation programs, and building world-class teams at Fortune 10, 50, and 500 companies.From financial services and management consulting to enterprise technology — including JPMorgan, McKinsey, Accenture, Target and ADP.

Leadership Philosophy

Principles that drive results

Every decision, team structure, and transformation initiative is grounded in values that have delivered measurable impact across industries and continents.


People First

Lead global design organizations, aligning with enterprise strategy, delivering impact at scale.

Build high performing teams, hiring, retaining and developing top talent.

Collaboration

Create trusting partnerships across disciplines and organization levels by delivering extraordinary results, generating business impact and optimizing performance globally.

AI Innovation

Enable product teams to accelerate experimentation, validation and go-to-market, by integrating AI tools, knowledge and skills.

Business Impact

Measurable business outcomes

With Board sponsorship and C-suite partnership, each strategic program is approached as a business problem first. Product, design and operations are the instruments; revenue growth, cost savings, and team health are the outcomes.

Building 0-1 teams, boosting business impact, and leading global change management programs.

Let’s work together.

Building 0-1 teams, boosting business impact, and leading global change management programs.

Let’s work together.

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Revenue & Ops Efficiency

Articulating Design Impact across Channels

Defined framework for tracking and articulating design impact across programs. Tracking $1B+ yearly revenue and operational efficiency at a Fortune 50 organization.

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Revenue & Ops Efficiency

Articulating Design Impact across Channels

Defined framework for tracking and articulating design impact across programs. Tracking $1B+ yearly revenue and operational efficiency at a Fortune 50 organization.

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$

Revenue & Ops Efficiency

Articulating Design Impact across Channels

Defined framework for tracking and articulating design impact across programs. Tracking $1B+ yearly revenue and operational efficiency at a Fortune 50 organization.

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%

Sales Increase

Integrated Experience: Evolution to Revolution

Led a Fortune 500 enterprise through full product suite transformation — redesigning 100 products into 6 integrated suites, delivering a shared design kit and commercial UI library, achieving 83% worldwide strategy adoption. Executives, analysts, and clients called it a "Game Changer" that was "Transforming the Market."

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Sales Increase

Integrated Experience: Evolution to Revolution

Led a Fortune 500 enterprise through full product suite transformation — redesigning 100 products into 6 integrated suites, delivering a shared design kit and commercial UI library, achieving 83% worldwide strategy adoption. Executives, analysts, and clients called it a "Game Changer" that was "Transforming the Market."

0

%

Sales Increase

Integrated Experience: Evolution to Revolution

Led a Fortune 500 enterprise through full product suite transformation — redesigning 100 products into 6 integrated suites, delivering a shared design kit and commercial UI library, achieving 83% worldwide strategy adoption. Executives, analysts, and clients called it a "Game Changer" that was "Transforming the Market."

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Time Savings

Building the Design Program Management Practice

Recruited to build the Global Design Operations team from the ground up at a Fortune 50. Built the business case, hired DPMs in London and New York, developed global tracking infrastructure, and generated $1.1M in cost savings in Year 1. Expanded the practice to produce 87% budget growth YoY and a 53% increase in design headcount.

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Time Savings

Building the Design Program Management Practice

Recruited to build the Global Design Operations team from the ground up at a Fortune 50. Built the business case, hired DPMs in London and New York, developed global tracking infrastructure, and generated $1.1M in cost savings in Year 1. Expanded the practice to produce 87% budget growth YoY and a 53% increase in design headcount.

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%

Time Savings

Building the Design Program Management Practice

Recruited to build the Global Design Operations team from the ground up at a Fortune 50. Built the business case, hired DPMs in London and New York, developed global tracking infrastructure, and generated $1.1M in cost savings in Year 1. Expanded the practice to produce 87% budget growth YoY and a 53% increase in design headcount.

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Process Improvement

Directing and Implementing the New Joiner Onboarding Program

Transformed a fragmented onboarding process at a Fortune 10 into a seamless experience by reducing steps by 44%. 0nboarded 73 new hires in a year, and generated $1.25M in estimated cost savings.

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%

Process Improvement

Directing and Implementing the New Joiner Onboarding Program

Transformed a fragmented onboarding process at a Fortune 10 into a seamless experience by reducing steps by 44%. 0nboarded 73 new hires in a year, and generated $1.25M in estimated cost savings.

0

%

Process Improvement

Directing and Implementing the New Joiner Onboarding Program

Transformed a fragmented onboarding process at a Fortune 10 into a seamless experience by reducing steps by 44%. 0nboarded 73 new hires in a year, and generated $1.25M in estimated cost savings.

Executive Capabilities

What I bring to every organization

The best design organizations are built on trust, rigor, and a relentless focus on impact. I've spent my career creating the conditions for both. Earning the confidence of boards and the C-suite while building teams, developing the talent that delivers with high quality.

Business Impact

Amplifying Design Value

  • Built business cases with time-savings models that secured $1.1M in Year 1 cost savings approval

  • Trusted partner with C-Suite and executive stakeholders across Design, Product, and Technology

  • Aligned design investments with business priorities across Lines of Business globally

  • Developed partnerships inside and outside the organization to accelerate strategic adoption

Scaling Design

Elevating Design Organizations

  • Built Global Design Operations teams from the ground up at Fortune 10 and Fortune 50 organizations

  • Scaled design headcount by 53% through systematic recruiting, onboarding, and retention programs

  • Established portfolio-level visibility through trackers, roadmaps, and design maturity assessments

  • Secured increased investment in design by articulating clear value and demonstrating measurable business impact

Leading Transformation

Change Management at Scale

  • Directed a global UX program that redesigned 100+ products into 6 integrated suites for a Fortune 500

  • Led cross-functional Design, Technology, and Product leadership teams from design thinking to implementation

  • Delivered transformation programs with 83% worldwide adoption rates

  • Translated strategic vision into structured programs with clear scope, goals, and measurable milestones

Enterprise Operations

Defining Operational Strucutre

  • Built and deployed global headcount management, recruiting, and demand allocation trackers

  • Established budget management, capacity planning, and portfolio prioritization frameworks

  • Partnered with Business Management, Engineering, and Tech Support to operationalize design delivery

  • Developed design maturity assessment scorecards across Discovery, Define & Design, and Outcomes

High Performing Teams

Attracting, Growing & Retaining Top Talent

  • Designed onboarding programs that reduced time-to-productivity while creating a "Culture of Belonging"

  • Structured DPM practice with 1:1s, design lead sessions, and quarterly management reviews

  • Improved designer sentiment measurably while managing distributed teams across time zones and cultures

  • Brought multicultural fluency to galvanize globally distributed teams toward shared goals

Industry Experience

Breadth across complex domains

Leadership experience across the most competitive, regulated, and complex industries in the global economy.

Financial Services

Fortune 10
JPMorgan
Corporate & Investment Bank
Operations and Strategy

North America, EMEA, APAC

Management Consulting

McKinsey & Company
Accenture
Transformation and Change Management
Global Advisory

North America, EMEA, APAC

Enterprise Technology

Fortune 500
ADP
Enterprise Technology
SaaS & B2B

Banking and Finance

Global 1000
BCP, CrediCorp
Bancolombia

AI Enablement and Organizational Design

LATAM

JPMorgan
McKinsey
Accenture
Bancolombia
BCP
ADP
Oracle
Target
IF Design
JPMorgan
McKinsey
Accenture
Bancolombia
BCP
ADP
Oracle
Target
IF Design
JPMorgan
McKinsey
Accenture
Bancolombia
BCP
ADP
Oracle
Target
IF Design

Speaking & Facilitating

Keynotes & workshops,
worldwide

Delivering 100+ keynote presentations and facilitating workshops for broad audiences in business, product, design, and technology. Topics include design leadership, scaling design, and business impact — available in English and Spanish.

Let’s discuss how I can contribute to your program. We can design a bespoke talk or workshop customized to meet the needs and outcomes for your event or organization.

Noteworthy Conferences

UXDX US

UX Live UK

UX India INDIA

Convey UX US

Leading Design UK

Business x Design UK

Joint Futures FINLAND

DesignOps Summit US

Change by Design PERU

UX Copenhagen DENMARK

DesignOps Symposium UK & US

UX Calgary & UX Edmonton CANADA

Interaction Latin America BRAZIL & COLOMBIA

Selected Talks

Design Embraces Business

Business × Design, UK

From Zero to Hero — We are the heroes of our own DesignOps story

DesignOps Summit, US

Engage, Grow, Amplify: The Strategic Value of Design Operations

DesignOps Symposium, US & UK

Developing and growing design leadership

Leading Design, UK

To the Future Together

Joint Futures, Finland

Juntos Vamos al Futuro (Spanish)

Interaction Latin America, Colombia

Influencing & Inspiring

Send me a message and let's connect

Topic for discussion *

© Jose Coronado & Digital Impulsum LLC. 2026. All rights reserved.

© Jose Coronado & Digital Impulsum LLC. 2026. All rights reserved.

© Jose Coronado & Digital Impulsum LLC. 2026. All rights reserved.